Important information about the coronavirus (COVID- Coronavirus (COVID-19)
If you think that you have symptoms of coronavirus it is important that you do not go to a GP surgery, pharmacy or hospital
- Stay at home if you have coronavirus symptoms
- Stay at home if you have either: a high temperature – you feel hot to touch on your chest or back a new, continuous cough – this means you've started coughing repeatedly
- Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home. Testing for coronavirus is not needed if you're staying at home If you have symptoms, stay at home for 7 days. If you live with other people, they should stay at home for 14 days from the day the first person got symptoms. If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. If you have to stay at home together, try to keep away from each other as much as possible.
Advice about staying at home
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
- Only call 111 if you cannot get help online.
Overview on the NHS website UK Government response Updates on the Government website Travel advice
Important message for all our patients
To support efforts to minimise the spread of the Coronavirus, we have adopted a policy of triage before any decision for allocation of appointment. Appointments are not pre-bookable. We invite all patients requiring a routine appointment to access our on-line Consult service found here
For anyone who cannot access this, telephone triage will be used. However, please be aware the phone lines will be very busy so please use online consult first. In all instances, clinicians will review your needs via on-line consult and telephone you before a face to face appointment is offered.
Face to face appointments will be by GP invite only after Triage. Please DO NOT enter or attend the surgery without being asked to by a GP.
Please use Patient Access if you are signed up for this with the practice to request repeat prescriptions or if not you can use the ‘General Enquiry’ option on the On-line Consult Service to order your medication (Please let us know which items you require). Your prescription will be sent direct to your nominated pharmacy using Electonic Prescription Service (EPS).
Please do not bring paper repeat requests to the surgery. Sick notes must only be ordered on-line via online consult
If you do not have access to the internet, please telephone us but please be patient as we have been inundated with calls since the changes to our service on Monday. Thank you for your understanding at this very difficult time