FRIENDS AND FAMILY TEST RESULTS
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FRIENDS & FAMILY TEST RESULTS
Year-month | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
---|---|---|---|---|---|---|
Feb 2023 | 0 | 0 | 0 | 1 | 3 | 0 |
Jan 2023 | 1 | 0 | 1 | 1 | 8 | 0 |
Dec 2022 | 67 | 29 | 5 | 8 | 17 | 1 |
Nov 2022 | 1 | 0 | 0 | 4 | 13 | 0 |
Oct 2022 | 0 | 1 | 0 | 3 | 4 | 0 |
Sep 2022 | 1 | 0 | 0 | 0 | 6 | 0 |
Aug 2022 | 5 | 0 | 0 | 1 | 3 | 0 |
Jul 2022 | 1 | 0 | 0 | 1 | 5 | 0 |
Jun 2022 | 1 | 0 | 1 | 0 | 3 | 0 |
May 2022 | 3 | 0 | 0 | 2 | 3 | 0 |
Apr 2022 | 0 | 0 | 1 | 0 | 7 | 0 |
Mar 2022 | 4 | 1 | 0 | 1 | 2 | 1 |
Feb 2022 | 0 | 0 | 0 | 0 | 3 | 1 |
Jan 2022 | 1 | 0 | 1 | 3 | 4 | 0 |
Dec 2021 | 1 | 1 | 0 | 4 | 5 | 0 |
Nov 2021 | 1 | 0 | 0 | 3 | 4 | 1 |
Oct 2021 | 1 | 0 | 0 | 5 | 10 | 0 |
Sep 2021 | 2 | 1 | 1 | 2 | 8 | 0 |
Aug 2021 | 0 | 0 | 0 | 1 | 5 | 0 |
Jul 2021 | 2 | 0 | 1 | 1 | 8 | 1 |
Jun 2021 | 3 | 1 | 0 | 2 | 4 | 0 |
May 2021 | 6 | 3 | 2 | 2 | 8 | 0 |
Apr 2021 | 0 | 1 | 0 | 0 | 2 | 0 |
Mar 2021 | 9 | 0 | 1 | 2 | 5 | 0 |
Feb 2021 | 1 | 0 | 0 | 1 | 7 | 0 |
Jan 2021 | 1 | 1 | 0 | 2 | 3 | 3 |
Dec 2020 | 0 | 0 | 0 | 0 | 1 | 0 |
Nov 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Oct 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Sep 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Aug 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Jul 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Jun 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
May 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Apr 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Mar 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Feb 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Jan 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
Dec 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Nov 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Oct 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Sep 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Aug 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Jul 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Jun 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
May 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Apr 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Mar 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Feb 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Jan 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
Dec 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Nov 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Oct 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Sep 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Aug 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Jul 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Jun 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
May 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Apr 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Mar 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Feb 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
Jan 2018 | 1 | 0 | 1 | 0 | 2 | 0 |
Dec 2017 | 0 | 0 | 0 | 3 | 8 | 0 |
Nov 2017 | 1 | 0 | 0 | 0 | 4 | 0 |
Oct 2017 | 2 | 1 | 0 | 1 | 1 | 0 |
Sep 2017 | 1 | 0 | 0 | 0 | 0 | 0 |
Aug 2017 | 0 | 0 | 0 | 0 | 0 | 0 |
Jul 2017 | 0 | 0 | 0 | 0 | 0 | 0 |
Jun 2017 | 1 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
What is the main reason for your answer to the question?
my son who is one has just seen dan lang and wow he was so good with my son! down to his level and made me feel so at ease and i can’t thank him enough on how he made my sons experience at the doctor great and without any tears
GREAT DOCTOR !!
Posted on: 26/08/2022
Filled in the online form and an hour later I was seeing a doctor , doctor Li was amazingly caring and thorough, she definitely put my mind at ease but didnt make me think I was wasting her time , well done
Posted on: 18/08/2022
I have not used the surgery for a long time
Had my cholesterol checked result same day
I had a query and wanted to ask a couple of questions was contacted the dsy after by a gp
Excellent communications fears allayed
Posted on: 11/08/2022
I saw Dr Elmrabet and have to say that she was a breath of Freshair, not sure if she is a permanent fixture, but if she is not I would do whatever you can to keep her, never have I been made so relaxed, so welcomed and so in rushed, she is an absolute credit to your surgery.
Posted on: 26/07/2022
Was seen today by a lovely Dr late on.child had been bitten by a dog he was calming and helpfull prescribed antibiotics and we were sent home very happy. Thankyou again!!
Posted on: 10/06/2022
Fab practice
Posted on: 16/05/2022