FRIENDS AND FAMILY TEST RESULTS

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

FRIENDS & FAMILY TEST RESULTS

Select year:
  • 39% Recommended
  • 6% Neither / don't know
  • 55% Not recommended
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Feb 2023 000130
Jan 2023 101180
Dec 2022 672958171
Nov 2022 1004130
Oct 2022 010340
Sep 2022 100060
Aug 2022 500130
Jul 2022 100150
Jun 2022 101030
May 2022 300230
Apr 2022 001070
Mar 2022 410121
Feb 2022 000031
Jan 2022 101340
Dec 2021 110450
Nov 2021 100341
Oct 2021 1005100
Sep 2021 211280
Aug 2021 000150
Jul 2021 201181
Jun 2021 310240
May 2021 632280
Apr 2021 010020
Mar 2021 901250
Feb 2021 100170
Jan 2021 110233
Dec 2020 000010
Nov 2020 000000
Oct 2020 000000
Sep 2020 000000
Aug 2020 000000
Jul 2020 000000
Jun 2020 000000
May 2020 000000
Apr 2020 000000
Mar 2020 000000
Feb 2020 000000
Jan 2020 000000
Dec 2019 000000
Nov 2019 000000
Oct 2019 000000
Sep 2019 000000
Aug 2019 000000
Jul 2019 000000
Jun 2019 000000
May 2019 000000
Apr 2019 000000
Mar 2019 000000
Feb 2019 000000
Jan 2019 000000
Dec 2018 000000
Nov 2018 000000
Oct 2018 000000
Sep 2018 000000
Aug 2018 000000
Jul 2018 000000
Jun 2018 000000
May 2018 000000
Apr 2018 000000
Mar 2018 000000
Feb 2018 000000
Jan 2018 101020
Dec 2017 000380
Nov 2017 100040
Oct 2017 210110
Sep 2017 100000
Aug 2017 000000
Jul 2017 000000
Jun 2017 100000

Patient feedback

We asked the question:
What is the main reason for your answer to the question?

my son who is one has just seen dan lang and wow he was so good with my son! down to his level and made me feel so at ease and i can’t thank him enough on how he made my sons experience at the doctor great and without any tears GREAT DOCTOR !!
Posted on: 26/08/2022

Filled in the online form and an hour later I was seeing a doctor , doctor Li was amazingly caring and thorough, she definitely put my mind at ease but didnt make me think I was wasting her time , well done
Posted on: 18/08/2022

I have not used the surgery for a long time Had my cholesterol checked result same day I had a query and wanted to ask a couple of questions was contacted the dsy after by a gp Excellent communications fears allayed
Posted on: 11/08/2022

I saw Dr Elmrabet and have to say that she was a breath of Freshair, not sure if she is a permanent fixture, but if she is not I would do whatever you can to keep her, never have I been made so relaxed, so welcomed and so in rushed, she is an absolute credit to your surgery.
Posted on: 26/07/2022

Was seen today by a lovely Dr late on.child had been bitten by a dog he was calming and helpfull prescribed antibiotics and we were sent home very happy. Thankyou again!!
Posted on: 10/06/2022

Fab practice
Posted on: 16/05/2022

INDEX - Friends & Family Test