MAKING AN APPOINTMENT

Routine Appointments

All surgeries are by appointment only.

PLEASE BE ADVISED THAT STAFF CAN COMPLETE THE ONLINE TRIAGE FORM FOR YOU WHILST ON THE PHONE HOWEVER IF YOU ARE ABLE TO DO THIS YOURSELF PLEASE DO SO USING THE ONLINE FORM

It is helpful to us if you need to be seen on the same day by the doctor or nurse, to contact us as early as possible. Every effort will be made for you to be seen with minimal delay, although we cannot guarantee you will be able to see the doctor of your choice if you need an urgent appointment.

Routine consultations are for 10 minutes. If you feel you need to spend longer with the doctor or nurse, please inform the receptionist at the time of booking.

• If you are late you may be asked to make a new appointment.
• If you are unable to keep your appointment, please let us know as soon as possible so that another patient can be seen in your place.

Please note that as a courtesy to other patients, we reserve the right to reschedule your appointment if you arrive late. We are sorry for any inconvenience that this may cause.

Urgent Appointment

If you feel your problem may be addressed by speaking to a doctor on the telephone, please ask for a telephone consultation (you will be asked for a brief description of the problem).

Non primary care appointments (for example: medical reports for insurance; fitness for sport; HGV/Taxi/Racing licenses; accident claims; or adoption) are considered non-NHS work these can also be requested ONLINE, as such we are legally required to schedule them outside of normal surgery hours (they will also attract a fee).

Patient Access

You Can Still Sign up for patient access, you do not need to sign up in person due to the Pandemic

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