MAKING AN APPOINTMENT
Book your Appointment through Patient Access
Patient Access is available to ALL our registered patients. Once registered, you can book your appointment(s) online.
To register for this service, click here
If you're already registered, click here to book your appointment(s).
If you're having any difficulties using Patient Access please click here
For more information on Patient Access, please click here or click on the dedicated 'ONLINE' menu above.
All surgeries are by appointment only. To make an appointment please telephone 0161 320 3131 or 0161 336 2114 or call in personally to either surgery.
It is helpful to us if you need to be seen on the same day by the doctor or nurse, to call as early as possible. Every effort will be made for you to be seen with minimal delay, although we cannot guarantee you will be able to see the doctor of your choice if you need an urgent appointment.
Routine consultations are for 10 minutes. If you feel you need to spend longer with the doctor or nurse, please inform the receptionist at the time of booking.
- If you are late you may be asked to make a new appointment.
- If you are unable to keep your appointment, please let us know as soon as possible so that another patient can be seen in your place.
Please note that as a courtesy to other patients, we reserve the right to reschedule your appointment if you arrive late. We are sorry for any inconvenience that this may cause.
When requesting an urgent appointment you will be offered a telephone consultation as an alternative. If you feel your problem may be addressed by speaking to a doctor on the telephone, please ask for a telephone consultation (you will be asked for a brief description of the problem).
Important Tips for Online Appointment Booking
- Medication reviews do NOT require a face-to-face appointment. Please book a telephone consultation.
- Some appointments are more appropriate for a nurse than a doctor. For example: pill checks, family planning, smear tests, vaccinations, and travel immunisations. If you are unsure if you require an appointment with a doctor or a nurse, please check with our receptionists.
- Non primary care appointments (for example: medical reports for insurance; fitness for sport; HGV/Taxi/Racing licenses; accident claims; or adoption) are considered non-NHS work and as such we are legally required to schedule them outside of normal surgery hours (they will also attract a fee). Therefore these appointments must be booked by reception.